In today’s world, organizations are expected to do more than just make, market and sell a service or product. Stakeholders today want organizations that are transparent about their stances on a variety of topics including inclusion and diversity, climate change, social justice and other important societal issues. As a regulated natural gas supplier, ONE Gas had an obligation to report out to shareholders, customers, employees and the rest of the community where it stands on some of these issues. In the energy sector, it’s typically referred to as an Environmental, Social and Governance Report – or ESG for short.